TERMS AND CONDITIONS
1. Scope of Terms
Purpose of Terms: These terms and conditions govern the purchase of products, both physical and digital, offered by Premier Hydration Ltd.
Importance of reading the Terms: It is essential that you read these terms carefully before making a purchase from us. This describes who we are, how we provide you with products, refund and return policies, as well as other key information.
Acceptance of the Terms: By making any purchase, whether of physical or digital products, you accept these terms and agree to abide by them. We reserve the right to modify these terms at any time, so be sure to review them before each purchase to be aware of the current terms.
2. Company and Contact Information
Who We Are: Premier Hydration Ltd.
How to Contact Us: You may contact us by sending an email to info@drinkpremier.com.
3. Order and Contract Process
Order Confirmation: When you complete a purchase, we will send you a confirmation email, at which time a contract is formed between you and Premier Hydration Ltd.
Inability to Process Order: If we are unable to process your order, we will notify you immediately and you will not be charged. Reasons may include unavailability of stock, errors in pricing or product descriptions, or failure to meet a requested delivery date.
Order Number: A unique number will be assigned to each order, which will be provided to you on confirmation. Use this number for any questions regarding your purchase.
4. Products and Variations
Product Descriptions: Although we strive to accurately display the colors and details of the products on our website, the images are illustrative only and there may be slight differences in the actual products.
Packaging Changes: Product packaging may differ from the images shown on our website.
5. Consumption of Our Products
Medical Consultation: we recommend that you consult with a healthcare professional before incorporating any new product into your diet. By purchasing our products, you acknowledge that you have reviewed all available information and that any use of the products is at your own risk.
User Disclaimer: Premier Hydration Ltd does not guarantee specific results. Effects may vary by individual and pre-existing health condition.
6. Delivery and Shipping Times
Shipping Costs: Shipping costs are specified during the checkout process. For international shipments, there may be additional taxes or duties that are the responsibility of the purchaser.
Delivery Times: During the checkout process, you will be informed of estimated delivery times. We will strive to meet these deadlines, but we are not responsible for delays beyond our control.
7. Buyer's Rights and Return Policies
Refunds and Exchanges: If a product is defective, does not fulfill its intended purpose or does not match the description provided, you are entitled to a refund or exchange, in accordance with our return policies.
Cooling-Off Period: You may change your mind and return a product within 14 days of receipt. However, some products may be excluded from this policy for reasons of hygiene or safety.
8. Digital Products and Subscriptions.
Subscription Management: Subscriptions to digital products are managed through external platforms (Apple App Store, Google Play Store). By subscribing, you agree to the terms and conditions of these platforms.
Automatic Renewals: Subscriptions automatically renew at the end of the current period, unless you cancel them at least 24 hours in advance.
9. Use of Personal Data
Data Protection: Any personal information provided will be handled in accordance with our Privacy Policy.
10. Other Relevant Terms
Contract Modifications: Premier Hydration Ltd may transfer its rights and obligations under these terms to another entity.
Applicable Law: These terms are governed by English law, and any disputes will be resolved in the courts of England.
11. Limitation of Liability
Conditions of Use: We are not liable for any direct or indirect damages that may arise from the use of our products if proper instructions have not been followed or a health care professional has not been consulted beforehand.